Communication Best Practices

Clear communication is essential to effective registrar operations.

Registrars Should Communicate Clearly Regarding:

• Enrollment timelines
• Graduation requirements
• Scheduling procedures
• Transcript requests
• Deficiency notifications
• Academic deadlines
• Policy expectations

Communication should be:

• Accurate
• Timely
• Consistent
• Professional
• Solution-oriented

Schools should establish procedures regarding:

• Email communication
• Phone communication
• Parent notifications
• Documentation of significant communication
• Confidential communication practices